MX, a fast-growing firm, nurtures a play-hard, work-hard vibe “Such extraordinary leaders also inspire the creation of a multitude of emergent leaders who continue achieving that vision.” The ultimate leader is the individual who can do this to the greatest extent possible and for the longest sustained time,” said Nate Gardner, MX’s chief customer officer.
“The primary role of a leader is to influence the collective resources of the team so that their maximum competency and energy is focused towards achieving the vision of that team. Twitter: is the most important quality in a leader? "The people, all the way from the top down to your everyday, front-line employee, we're not a number. It would seem Redtail CEO Brian McLaughlin's dedication to turn customers into "raving fans" has a similar effect on many employees. Six years later, Thomas, now a managing team lead in Redtail's customer support staff, can't imagine wanting to work anywhere else.
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When Sarah Thomas saw a job posting in 2015 for a customer service position in an office full of puppies and foam rocket battles, it seemed almost too good to be true. How Brian McLaughlin keeps Redtail's spirit alive while working from home Work-from-home has made it clear that, for most job functions, location doesn’t factor into a given applicant’s ability to perform that role successfully,” said Brian McLaughlin, Redtail’s CEO. “The only real substantive recruitment change we’ve put into place is opening up employment opportunities for most positions across all Redtail office locations, rather than restricting a given position based upon geography. Twitter: the midst of the pandemic, how have you been able to attract tech talent?
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staff only, and some companies may have higher overall headcounts.)īusiness: Software for wealth management CRM (Note that employee totals for each company are for U.S. Here is some of what these executives have taken away from the past year. But so did trust, empathy and resilience. The ability to communicate emerged as a common theme. They also talked about what qualities proved to be the most important for leaders. Top executives from each company – which include those in banking, mortgages, payments and wealth management – detailed how their businesses evolved and what they did differently to attract talent in the midst of the coronavirus crisis. The 49 companies that earned a spot in our ranking of the Best Fintechs to Work For this year had to respond nimbly, as the crisis demanded shifts in business strategy and leadership style.
After all, they are built on digital alternatives to analog processes, from making loans to trading securities.īut even though many fintechs saw growth accelerate over the last 12 months, they were not immune to the political, social and financial turmoil wrought by the COVID-19 pandemic. A business world gone suddenly virtual played to the strengths of fintech companies.
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